Responsible Gambling
Here at Swiper, Responsible Gambling is at the heart of our business. We are committed to prevent underaged gambling and as stated in our terms and conditions it is prohibited for anyone under the age of 18 to register an account. We strive to provide a safe and fun environment for entertainment, but we also acknowledge the risks attached to gambling. Gambling can be addictive. Gambling cannot be considered a way to make money as there is always a risk of losing.
This page is dedicated to provide you information about the risks of developing a gambling problem, how you can gamble responsibly and give information about where you can find additional help and support.
What is Gambling Addiction and how to recognise it
Gambling addiction is described best as an impulse-control disorder where you have little or no control over your urge to gamble, regardless whether you are aware of the harmful risks to yourself and others - similar to other forms of addiction. Before a person starts gambling they should ensure that they are doing so for the right reasons, to have fun and enjoy the entertainment that comes with it.
If a person is experiencing a gambling problem, they are more at-risk of further developing a gambling addiction. This page is dedicated to provide you useful information about how you can reduce the risk of losing control, as well as offer you information and recommended organizations where you can find support and advice - for free. Before reading more about how to gamble responsibly, we want you to be aware of some of the signs that are associated with problem gambling and gambling addiction:
- Gambling for more than you can afford to lose.
- Feeling guilty about the way you have gambled or what happens when you gamble.
- Feeling the need to gamble with larger amounts of money in order to get the same feeling of excitement.
- Frequently returning to your gaming account in order to try and win back the money you've lost.
- Borrowing money or selling something in order to obtain money to gamble with.
- Gambling is causing you health problems, including stress and/or anxiety.
- People have criticized your gambling or told you that you have a gambling problem, regardless of whether you have thought it to be true or not.
- Spending money on gambling that should have been used for other expenses, leading to financial problems.
If you recognise yourself in any of the statements above, we recommend that you scroll further down where you can find a useful links, such a StopSpillet - Test Yourself which offers not only more information, but also a self-assessment test which you can take in order to better understand whether your gambling habits are at risk of becoming problematic.
Gamble responsibly
To keep your gambling fun, please make sure to gamble responsibly. In order to gamble responsibly, we recommend the following:
- Only gamble with money you know you can afford to lose without it affecting your other personal expenses.
- Setting a Deposit Limit equal to the money you can and want to spend on our website.
- Avoid having multiple gambling accounts, in order to keep track of your spendings.
- Consider regular reviews of your account limits, in order to accommodate any changes in your available time and budget.
- If you are feeling stressed, try taking a break. Step outside for some fresh air to clear your head and avoid losing track of your time and money.
- If you feel that gambling is not fun or you find yourself to have gone over your budget, try taking a break.
- Gamble only as a hobby and for entertainment.
- You should not gamble if you are under the influence of alcohol or other substances.
- Do not gamble if you are suffering from depression or other mental conditions.
- Never borrow money to gamble with.
What is the best way to reduce the risk of gambling too much? By making use of the Responsible Gambling tools available to you through your profile!
Account Limit options
By using available tools, you can make sure you stick to your budget, and avoid losing track of time when gambling. In order to view these tools, you simply need to login to your account and view the Responsible gambling page.
Deposit Limit
Before you start placing bets with us, you will have to enable your deposit limits. You can choose the amount that is best suitable for you to deposit on a Daily, Weekly and Monthly basis. You can adjust your limits at any time, however, should you choose to increase the amount for one of the periods, it will take 24 hours until the change is applied. Should you wish to decrease your limit, the change is applied immediately.
Reality Check
The great thing about Reality Checks is that you are informed about your gambling sessions. The reality check is a pop-up window which will appear on your screen with regular intervals, informing you about your activity, including session length, winnings, and losses.
Need a break?
If you feel the need to take a break from your gambling activities with us, you can simply activate a self-exclusion via your profile for the preferred time period. Access to your Swiper account will be closed, and you will not be able to play on this website for the specified time period.
Should you feel that you are experiencing a gambling problem, we strongly recommend having a look at the following information and links below, as well as self-excluding your account with us.
StopSpillet
StopSpillet is the Spilemyndigheden's helpline for persons experiencing gambling addiction. It provides you with more information about gambling addiction, online support via chat and phone line, as well as contact information for free treatment services for gambling addiction.
Website: www.stopspillet.dk
Phone Number: 70 22 28 25
If at any point you would like to better understand whether your current gambling habits are at risk of becoming harmful, you can visit StopSpillet - Test Yourself at any time and complete a self-assessment test.
ROFUS
If you feel the need to take a break from gambling, and would like to apply this break across all online Danish licensed gambling websites, you can do so through Rofus.nu. Here you can choose the period of your break. The self-exclusion will also hinder you to access any new online gambling accounts you might create during the chosen exclusion period.
Looking for more information?
- Center for Ludomani
The center for Ludomani is the largest center for treatment and prevention of compulsive gambling in the Nordic countries. They offer professional and free treatment for people who have problems with gambling and their closest relatives.
Website: www.ludomani.dk
Phone Number: 70 11 18 10
The center offers it's direct services in several districts across Denmark, as listed below.
- Center for Ludomani Esbjerg
Address: Huset Havnegade 62, 6700 Esbjerg
- Center for Ludomani Copenhagen
Address: Nørregade 28D, st., 1165 København K
- Center for Ludomani Odense
Address: Østergarde 42, 5000 Odense C
- Center for Ludomani Aarhus
Address: Gammel Munkegade 6D st., 8000 Aarhus C
- Alfa København
Offers individual and group therapy for persons struggling to control their gambling and their relatives, as well as help to manage debt.
Website: www.alfarehab.dk
Phone Number: 35 35 35 81
Addresses:
Sankt Kjelds Plads 12, 2 sal, 2100 København Ø
Randersgade 68, st, 2100 København Ø
Helsingørsgade 8C, 3400 Hillerød
Vestergade 48, 4 th, 5000 Odense C
Hans Hartvig Seedorffs Stræde 3, 1 th, 8000 Aarhus C
Vesterbro 18, 2 th, 9000 Aalborg
- Behandlingcenter Tjele
Offers individually adjusted ambulant courses, counseling and guidance to both the compulsive gambler and relatives. They also offer support and information about addiction treatment via phone 24/7, and is not limited to only gambling addiction, but also other forms of addiction.
Website: www.tjele.com
Phone Number: 78 76 06 43
Address: Adelgade 2, 9000 Aalborg
Protection of Minors
You are only allowed to register and play with us, if you are 18 years old or above. If you are suspecting that a minor has managed to create an account with us, we strongly recommend that you contact our Customer Support at support@swiper.dk and inform us immediately, so that we may take the necessary actions. Minors and vulnerable persons are more at risk of developing a harmful gambling habit, and we therefore want to ensure to the best of our ability that such persons are protected and prohibited from taking use of our services.
We strive to take every precaution, from our marketing practices to our internal procedures and product implementations, to ensure that we do not target or engage individuals under the age of 18.
If you are currently living with a minor or a minor has access to any of the devices you currently use to access your online entertainment websites, we recommend that you to take use of the tips below on how to ensure that minors are protected from accessing gambling websites:
- Do not allow minors to take use of devices where they can access any devices where they can be exposed to gambling content, without proper supervision.
- Do not allow any minors to participate or see you participate in any gambling activities.
- Do not leave a device unattended, on which you are logged into your gambling account.
- Ensure that your login details, personal details or financial information are stored in a safe place, where minors (or anyone else) cannot get ahold of.
- Inform minors about the harmful risks of participating in gambling activities.
- Take use of a parental software blocking system on devices which a minor has access to, such as NetNanny.
Below you can find different blocking softwares, which you can use in order to prevent minors or even yourself from accessing online gambling websites.
Blocking Software
If you are currently experiencing problem gambling, and having a difficult time refraining yourself in registering new accounts, we strongly recommend checking out the websites below that offer blocking software and systems, which when installed and activated, can disable you from accessing online gambling websites.
Gamban
www.gamban.com (Mac OS X, Windows, Android and iOS)
Gamblock
www.gamblock.com (Windows computers and Android phones)
NetNanny
www.netnanny.com – Netnanny is a general blocking software and has capability on Windows computers, ioS, and Android phones.
Are you affected by someone else's gambling?
The harmful effects a gambling problem can have on a person are many, from financially, mentally and physically - but it is important to acknowledge as well, the harmful effects it can have on family and friends. Are you suspecting that someone close to you is suffering from a gambling addiction? StopSpillet.dk as well as the Danish treatment centers mentioned above offer both support and advise to anyone that is affected by a friend or close relative's gambling.